PRIVACY POLICY

This Privacy Policy statement is made by Buzz Boosting consisting of all the entities listed here (collectively, “Buzz Boosting”, “we”, “us” or “our”) and is effective as of 1st March 2024. It applies to all our divisions.

Buzz Boosting's Privacy Commitment

Buzz Boosting has worried about customer and user privacy for almost 4 years, long before it become politically correct, fashionable, or legally binding to take such position. We ask / collect only the least amount of information necessary gathering only when we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out for specific engagements. But, our biggest commitment is that we do not make a single amount from advertising revenue-never have, never will, even if you just have submit a enquiry for project and does not opt to our services. We avoid the fundamental conflict of interest between gathering customer information and fuelling advertising revenue, and the inevitable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our customers and website users, how we will use it, and how we will not. This policy is unfortunately longer that we would like, but we must unambiguously address all the relevant cases. We will try and keep the language simple and direct as much as possible.

Scope of this Privacy Policy

This Privacy Policy applies to all Buzz Boosting websites that link to it. It also applies to the products and services provided by Buzz Boosting through these websites, our mobile applications. This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy.

This Privacy Policy is divided into three parts:

Part I – Information Buzz Boosting collects and controls

This part deals with how Buzz Boosting collects and uses information about website visitors, potential customers, users of Buzz Boosting’s services, and others who contact Buzz Boosting through forms or email addresses published on or linked to our websites.

Part II – Information that Buzz Boosting processes on your behalf

This part deals with how Buzz Boosting handles data that you entrust to Buzz Boosting when you use our products and services, or when you share any personal or confidential information with us while requesting customer support.

Part III – General

This part deals with topics that are relevant to both Parts I and II, and other general topics such as Buzz Boosting’s security commitments and how we will inform you when we change this Privacy Policy.

Part I – Information Buzz Boosting collect and controls

What information Buzz Boosting collects

We collect information about you only if we need the information for some legitimate purpose. Buzz Boosting will have information about you only if
(a) you have provided the information yourself,
(b) Buzz Boosting has automatically collected the information, or
(c) Buzz Boosting has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.

Information that you provide us

  • Enquiry Form / Email / Third Party Partners to generate new enquiries: When you contact us using online web form, email to obtain or enquire regarding one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the enquiry process. You may also provide us with more information such as your photo, time zone and language, but we don’t require that information for initial contact. Once you submit the enquiry in any above mentioned form, our legitimate employees will have direct access to your information to further process the enquiry and contact you in regard with obtaining pre-sales information regarding your business and project related information.
  • Surveys, Feedback and other form submissions: We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form in order to download portfolio, company profile, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact Buzz Boosting for any other purpose.
  • Project Creation : When you acquire or sign a contract to buy any of our services, we ask you to provide your name, contact information, personal details, project related information, social media profile links and time zone. We store all of this information to our secured project management software (ERP).
  • Payment processing: When you acquire or buy any of services from us, we ask you to provide your name, contact information, and credit card information or paypal. We NEVER STORE any of your Payment related information including credit card, bank details, paypal details or any other means through which your choose to make a payment. All payments are getting processed with secured servers of our Payment Gateway Service Providers.
  • Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us.
  • Interactions with Buzz Boosting: We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales, project management, account management and customer support professionals, for improving our interactions with you and other customers.

Information that we collect automatically

  • Information from browsers, devices and servers : When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer, mobile network information and your geographic information. We include these in our log files to understand more about visitors to our websites.
  • Information from first party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and to enhance user experience. We also use cookies, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We use third-party tracking services like Google analytics and Google tag manager to understand the behaviour of our website visitors and serve them better.
  • Information from application logs and mobile analytics: We collect information about your use of our website and mobile applications from application logs and third party analytics tools, and use it to understand how your business use and needs can improve our services. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, and configurations, and devices used to access and their locations.

Information that we collect from third parties

  • Referrals: If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
  • o Information from social media sites and other publicly available sources: When you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our services, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites.

Purposes for using information

In addition to the purposes mentioned above, we may use your information for the following purposes:

    • To communicate with you (such as through email) about projects that you have and services that you have enquired for, changes to this Privacy Policy, changes to the Terms of Service, or important notices;
    • To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
    • To ask you to participate in surveys, or to solicit feedback on our products and services;
    • To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, requirement gathering, project development, and deployment of project;
    • To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;
    • To provide customer support, and to analyze and improve our interactions with customers;
    • To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Buzz Boosting, Buzz Boosting’s users, third parties and the public;
    • To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;
    • To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;
    • To monitor and improve marketing campaigns and make suggestions relevant to the user.

Legal bases for collecting and using information

Legal processing bases applicable to Buzz Boosting : Our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of Buzz Boosting or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.

Withdrawal of consent: Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.

Legitimate interests notice: Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.

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